oreeoro s.r.l.

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Anbefalinger fra andre Chrono24-forhandlere: 8
Klokker solgt med kjøperbeskyttelse: 301

Ø 4,5 av 5 stjerner  |  Omtaler: 253

Omtaler i detalj 

Ø 4,6 Forsendelse
Ø 4,5 Beskrivelse
Ø 4,6 Kommunikasjon
96% af kjøperne anbefaler denne forhandleren.

Dette sier kjøpere om denne forhandleren

Eldre enn 30 dager

Bestillingen er ikke avsluttet

Omtalen er gitt av Fredrik B. fra den 16. august 2022


Rolex ...

Kommunikasjon

Kjøperens kommentar:

After discussing with the seller they sent me an offer that I gladly accepted and I paid the money immediately. One day later the seller informed me that the watch had been sold to another customer, not through Chrono 24 but through their own site. According to the seller themselves they do this to increase margins and avoid Chrono 24 fees. I ended up with my money stuck for a week unable to use them for another watch. This is seriously unprofessional, using Chrono 24 as a showroom and selling through other channels to increase margin, hurting both customers at Chrono 24 and the reputation of Chrono 24.

Forhandlerens kommentar:

Dear sir we do not use chrono24 as a showroom, we use it to sell, but we also have a personal website where people buy directly without going through Chrono 24 because they trust us, since we are serious dealers; our website has existed long before we started selling on Chrono 24's platform. Chrono 24 has definitely increased our online customer base, but it is not our only source of income thankfully. I am still sorry for what happened I tried to offer you another watch at a much better price but the customer who bought it through our website was quicker than you. I apologize again a cordial greeting Daniela Catalano

Omtalen er gitt av Cédric J. fra den 12. januar 2018


Rolex ...

Forsendelse
Beskrivelse
Kommunikasjon

Kjøperens kommentar:

My comments won’t be a surprise for this seller. Bad communication, had to send few messages to get each time an incomplete answer. Was unable to give me a tracked number for the first shipping which never came to me, second one was the good one, but watch wasn’t at all as expected for the price, official service card (sold with the watch) was missing, bill and warranty card mentionned à wrong reference. I could ship back the watch but really feared about never getting my money back, so I kept it. I still didn’t get the Rolex service card nore the warranty one, more than a month after dealing. Disappointed from beginning to the end, without saying about the « free » Rolex box, offered to apologize, which appears to be a fake one... Get away.

Forhandlerens kommentar:

We really thank you for your negative message dear Cédric so other people can do the comparison between us and what you said about us. Fortunately “strange” people that turn around Chrono24 are very few!!! We, and I mean me, my brother, my father and hundreds of satisfied clients with 21 years of activity, know what kind of persons we are. Please forgive me if I say that people like you are challenges that make us much stronger !! Thank you again Daniela